A Generative AI application using a Large Language Model to automate . . . Generative-AI-Application--Support-Ticket-Categorization Developed a Generative AI application using a Large Language Model to automate the classification and processing of support tickets The application will aim to predict ticket categories, assign priority, suggest estimated resolution times, generate responses based on sentiment analysis, and store the results in a structured data frame
Intelligent Help Desk To Streamline Employee Tickets | Leena AI When the HR help desk is aware enough to contextualize the rationale behind employees raising the kind of queries they raise, similar to human-level cognition, identify the intent no matter how complex the query is, able to quickly connect the right workflows or pull the right knowledge or loop in the right expert, that is when ESAT and brand loyalty scores grow, reducing retention rates in
HR help desk software for better communication Efficient inquiry management Use the software for Human Resources to automate the categorization and prioritization of inquiries and address common questions with instant responses Collect feedback on resolved issues to improve the human resources team's efficiency
20 Best HR Ticketing Systems Reviewed in 2025 Leena AI is an AI-driven platform designed to enhance HR service delivery It is best for providing AI-powered support to HR teams, enabling efficient self-service for employees Why I picked Leena AI: I chose Leena AI for its innovative use of generative AI technology to revolutionize HR service delivery
7 Must-Have Enterprise HR Help Desk Features 2024 | HappyFox AI-Powered Innovation – Natural language processing for query understanding – Predictive analytics for proactive support – Automated ticket categorization and prioritization Elevate Your HR Support Operations Selecting the right enterprise HR help desk solution is crucial for maintaining efficient, scalable support operations
What is an HR Helpdesk Chatbot? Types and Use Cases - BotPenguin AI-Powered HR Helpdesk Chatbots: Smart, Adaptive, and Dynamic AI-powered HR helpdesk chatbots are a major step up from rule-based systems These chatbots use machine learning and Natural Language Processing (NLP) to understand queries in a more human-like way, tailoring their responses based on context
farzana-zaki Generative-AI-powered-Support-Ticket-Categorization - GitHub Develop a Generative AI application using a Large Language Model to automate the classification and processing of support tickets The application will aim to predict ticket categories, assign priority, suggest estimated resolution times, generate responses based on sentiment analysis, and store the results in a structured DataFrame
Revolutionizing IT Support: Intelligent Ticketing with Rezolve. ai On the Rezolve ai blog, Josh distills this blend of hands-on IT experience and cutting-edge generative AI into clear, ROI-focused guidance—showcased in pieces like “Using Rezolve ai’s Advanced Reasoning for Intelligent Ticket Creation” and “Unleashing Intelligent Service Management”—solidifying his role as a leading voice on translating generative-AI hype into measurable ticket