Towed Vehicles - SFMTA The SFMTA is responsible for removing illegally parked and abandoned vehicles from city streets The SFMTA conducts tows authorized by Enforcement and the San Francisco Police Department (SFPD) A vehicle which is parked in a tow away zone will be towed to one of the City and County of San Francisco Impound facilities The SFMTA tows vehicles in San Francisco only
Waivers for people experiencing homelessness or low-income and . . . - SFMTA Reductions are itemized on the SFMTA receipt Check your SFMTA receipt to verify whether you received waivers or reductions If you paid the full or higher administrative fee to the SFMTA and feel you qualify for certain low-income waivers or a first-time tow reduction, fill out the form below to request reimbursement as applicable to your case
Contest a Tow - SFMTA How To Contest a Vehicle Tow Ordered by SFMTA Enforcement You may dispute the validity of the tow by scheduling a hearing within 30 days of the date of the tow The date selected for a hearing does not need to be within 30 days Hearing Options - Written and Remote The citation that is the basis for the tow will be heard as part of the validity of the tow Do not protest the citation through
Contest a Tow With a Written Hearing - SFMTA An SFMTA Hearing Officer will make a determination as to whether there were reasonable grounds for the tow A decision will also be made on any parking citation issued in conjunction with the tow
Low Income Tow Reimbursement - SFMTA Use this form to request waiver or partial reimbursement of certain tow fees for low-income individuals, individuals experiencing homelessness, or first-time tow You cannot use this form for vehicles towed outside the City and County of San Francisco The owner (or renter) of the towed vehicle must be an individual Businesses, including partnerships, trusts, for-profit corporations, and
Text Before Tow Program - SFMTA Harassment of SFMTA or its contractor staff will result in immediate termination from the program and may result in criminal prosecution This program is provided as a courtesy only The SFMTA cannot guarantee the delivery or receipt of text messages Failure to receive a text message cannot be used as a basis for a citation or tow refund
Tow Hearing Procedures REVISION--FEB 9 2021 (2) - SFMTA 2 If the SFMTA hearing officer determines the towing of your vehicle was valid, the letter from the SFMTA that documents this decision will include instructions on how to proceed with any appeals you are entitled to under the law In general, you may file a formal claim against the SFMTA within one year of the date of tow
Are you currently homeless? Was your car towed or booted? - SFMTA If you think your car is towed, immediately call City and County of San Francisco Impound at 415 865 8200 Go to AutoReturn (450 7th Street, San Francisco, CA Cross streets are Harrison and Brannon) to get your car AutoReturn will confirm that you have been seen by one of the Access Points below in the last six months Please note that it may take up to one business day to verify your
Pay a Parking Ticket or Transit Citation - SFMTA Contest Your Parking Ticket or Transit Citation (Submit A Protest) Parking Tickets or Transit Citations must be protested within 21 days from the date the ticket is issued or from the date of the first courtesy notice Protests will not be considered after that period of time has expired Do not pay your Parking Ticket or Transit Citation if you wish to protest it Handwritten tickets issued
Enforcement Requests - SFMTA Call 311 for further assistance For calls outside of San Francisco, dial 415 701 2311 The Enforcement Division's objectives are to ease traffic congestion and promote parking turnover throughout the city by enforcing regulations and directing traffic Enforcement also removes abandoned vehicles