IT service management - Wikipedia Information technology service management (ITSM) are the activities performed by an organization to design, build, deliver, operate and control IT services offered to customers [1]
What is ITSM? - IT Service Management - ServiceNow ITSM is an approach to managing end-to-end IT delivery Fully comprehensive, ITSM assists IT teams in the provisioning of all relevant IT services, including the planning, designing, building, implementing, deployment, improvement, and support for customers, employees, and other stakeholders
What is ITSM (IT service management)? - IBM Information technology service management (ITSM) is the practice of planning, implementing, managing and optimizing the end-to-end delivery of information technology services to meet user needs and business goals