Fix OneDrive sync problems - Microsoft Support We're sorry that you're having trouble syncing your OneDrive Select the icon you see on your PC from the list below, and we'll show you the steps to help get you syncing again
Reset OneDrive - Microsoft Support If you have issues with the app syncing your files or camera roll to OneDrive, you can reset it Go to Profile > Settings > Account (and if you have more than one set up, select the account to reset)
How to fix sync errors in OneDrive windows 11 - Microsoft Q A Clear Office Document Cache: If you are using Office files, clear the Office document cache to remove any temporary files that might be causing the sync error Restart OneDrive: After making these changes, restart OneDrive to see if the sync issue is resolved
Fixes or workarounds for recent issues in OneDrive - Microsoft Support Fixes or workarounds for recent issues in OneDrive Last updated: April 20, 2026 If you are experiencing problems accessing OneDrive, you can see the status of Microsoft Office Online Services at the Service Health portal
OneDrive wont start - Microsoft Support This issue occurs when there's a Group Policy setting on the computer that prevents OneDrive for work or school from starting If your company's administrator decides to disable OneDrive's consumer sync app but to enable OneDrive for work or school, see Use Group Policy to control OneDrive sync app settings
Windows 11 OneDrive Files and Folders Not Syncing Based on what you’re seeing, this is most likely a cloud sync delay or metadata issue, not something wrong with your PC or files Resetting OneDrive and checking for hidden upload errors are the best next steps
How to fix synchronization issues after update. - Microsoft Q A To fix synchronization issues with OneDrive after a major update like upgrading to Windows 11 Version 25H2, you can follow these steps: Update OneDrive: Ensure that you are using the latest version of OneDrive for work or school Sometimes, updates can resolve sync issues
Unlink and re-link OneDrive - Microsoft Support Unlinking and re-linking your computer to OneDrive can help solve some sync problems You can also use these same steps to move your OneDrive to a new location, such as an external disk drive