Log in problems - community. box. com Our login page allows you to access the Box Community page using your Box credentials or SSO, which simplifies the process by eliminating the need to create and manage a separate account
I cant login to my account - community. box. com I can’t even login to contact support Password reset doesn’t work At this point I just want to login to delete my account Could you please help? Thank you, Jiri Best answer by Jey Bueno Box Hi @pomi4147 👋 Welcome to Box Community! Sorry to learn you encountered an issue logging in to your account
cannot login Box drive on windows 11 | Community I installed box drive 2 27 242 on windows 11 pro 21H2 (build: 22000 978) In the login prompt, I saw no error, then it disappered I cannot see box folder in windows explorer Box Indicatator at bottom menu bar says " not login" Unistall box, the reinstall it did not help In the task manager, two
unable to login, stuck in loop - community. box. com Hello When logging into Box Drive on Mac 14 2 1 1 I select login on Box Drive screen 2 Google Chrome opens I authenticate through Google 3 I am taken back to the Box Drive screen with no change I have tried using safari and reinstalling app Any help is appreciated
Two factor authentication | Community Enter a phone number for verification, which would be used by Box support to verify your identity in the case where you are not able to authenticate in the app, and click Submit Copy the backup codes Once copied, paste them into a file only you have access to and save the file somewhere secure Click Complete
Box Drive cannot login - boxauth: not working | Community After clicking "Login" on Box Drive, nothing happens It does not complete the login Manually opening `boxauth: ` shows a protocol error: "No app associated with this protocol" I already tried: - Reinstalling Box Drive - Deleting AppData\Local\Box - Changing browsers (Chrome Edge) - Clearing boxauth registry Still stuck in the login loop Attached: logs and screenshots Please advise how to
QR code for authenticator app - community. box. com How can I get a new QR code to set up the authenticator app for Box? I set up my Box account probably several years ago, it was not used, phone was lost I cannot provide the 6-digit code when it is requested during login and I do not know how to re-create it in the authenticator app
Admin logging as another user - community. box. com Hi @svho 👋 Welcome to Box Community! We need to determine the “admin” access first If you have primary admin credentials, you should have a full control on the enterprise as a whole including instant login to other managed users For co-admins, your primary admin has the ability to grant and remove a specific access level to co-admins in your organization If you’re not seeing the
Cannot login - Invalid Captcha Response - community. box. com Box's login uses a captcha for security purposes and it's likely that your network is blocking said captcha, resulting in the inability to login A block on our captcha URL means that there is likely a firewall or proxy that is not allowing one or both of the addresses provided above
Logging in via 2FA - community. box. com Hi @Kazz 👋 Welcome to the Box Community! We do not have a direct email address for Product Support; all concerns and issues should be submitted via support ticket To assist the user with 2FA and login, you can open a support ticket on their behalf Please make sure to include the user in the communication and provide the account details in the case, as this process requires verification