Community Health Group | About CHG About Community Health Group The Community is What Counts Community Health Group is a non-profit health plan operating in San Diego County We have been providing health care services to San Diego County’s growing and diverse population since 1982 We currently serve more than 387,208 members Our plan members have a wide network of healthcare practitioners, hospitals and ancillary
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Community Health Group | Member Services Have questions about your benefits? Contact us for personal assistance with your Medi-Cal or CommuniCare Advantage plan benefits or if you have concerns about either health plan: Medi-Cal: 1-800-224-7766 CommuniCare Advantage (HMO SNP) (HMO D-SNP): 1-888-244-4430 Community y Más (HMO SNP) (HMO C-SNP): 1-800-232-3133 TTY: 1-855-266-4584 Our Member Services team is available 24-hours a day
Find a Provider or Report Inaccuracies CHG is required to provide timely access to care If you are unable to obtain a timely referral to an appropriate provider, contact Member Services at 1 (800) 224-7766
Community Health Group | Service Authorization Request CHG reviews requests for non-formulary medicines or formulary medicines that need prior authorization as mentioned above Once CHG has made a decision, it will notify your doctor immediately through the provider portal CHG will notify members in writing of the decision to deny, delay or modify the request