How does changing a phone, number, or SIM card affect Duo Mobile? KB FAQ: A Duo Security Knowledge Base ArticleIntroduction If you are new to Duo Mobile and installing for the first time on a new device, please see this guide If you previously used Duo Mobile on a smartphone, tablet, or other mobile device and are now moving to a new device, changing a phone number, or SIM card, please refer to the information below Changing Phone Since Duo Mobile is tied
How do I install or update Duo Mobile on Android devices that do not . . . If the Android device you use does not have access to the native app store, you can follow these instructions to install or update Duo Mobile on Android using its apk file This is commonly known as "sideloading" On your Android mobile device, download the latest version of the Duo Mobile apk: Whether you need to install or update Duo Mobile on Android, the first step in either case is to
How do I download or upgrade Duo Authentication for Windows Logon (RDP . . . KB FAQ: A Duo Security Knowledge Base ArticleTo download or upgrade your Duo Authentication for Windows Logon (RDP) installation on a local system: Navigate to the documentation for RDP and Windows Logon and refer to the First Steps section Click the link to download the latest version of the Duo Authentication for Windows Logon Installer Package (which is always available at https: dl
Duo Mobile How do I resolve the error "Unable to log in You don't have an authentication option that would allow you to access this application" when logging in to a Duo
Guide to the Duo Desktop installation and enrollment experience Duo Desktop is an application installed on your desktop or laptop that performs health checks whenever you access Duo-protected applications through the browser-based Duo Universal Prompt or traditional Duo Prompt, ensuring that your computer meets the organization’s security requirements This helps protect corporate data and make sure your computer is less vulnerable to compromise Duo
Duo Admin Panel Guide to reducing Duo authentication volume and excess logging data generated by service accounts or automated logins
How do I activate Duo Mobile directly from my smartphone or tablet? KB FAQ: A Duo Security Knowledge Base ArticleUsers can enroll from their mobile device and activate Duo Mobile without having to scan a QR code To complete enrollment and activation directly from your smartphone or tablet, follow this process in our end user guide Related: Guide to Duo Restore for Duo Mobile account recovery How can a user reactivate Duo Mobile on their device?