Home | San Jose Water At San Jose Water, providing water is more than a responsibility—it’s a privilege Every connection we serve helps sustain what matters most: public health, vibrant neighborhoods, and a reliable future With over one million customers in the greater San Jose area, we invest in critical infrastructure to protect and strengthen the water supply for generations to come
Billing Payment | San Jose Water SJW has partnered with Promise, a technology company that specializes in providing affordable, flexible, and interest-free PromisePay payment plans to customers with past due water bills If you have an existing payment plan with San Jose Water, it will be honored until its completion All new payment plans will be with PromisePay
Contact Us | San Jose Water San Jose Water 110 West Taylor St San Jose, CA 95110-2131 View map Main Office Phone (408) 279-7900 Please note our call center is closed from 1:00 PM to 3:00 PM on the second Friday of the month Our office is closed to walk-in customers effective March 2020 For portable meter pickup, please go to Bascom location: Purchasing Department 1251
Customer Care | San Jose Water San Jose Water takes pride in the service we provide to our customers and our communities For us, customer service means being available to answer your questions promptly, respond quickly to emergencies, provide a safe and reliable water supply, and much more Browse this section to find information on billing and payment, service alerts, starting service, and other service topics
Careers | San Jose Water Working at San Jose Water Founded in 1866, our company serves more than a million people in the communities of San Jose, Campbell, Cupertino, Los Gatos, Monte Sereno and Saratoga Our passion is delivering healthy, high-quality, safe, and reliable water because we know the water we deliver touches everything and everyone that matters in our customer's lives We take our mission to deliver
SJWater HUB | San Jose Water SJWaterHUB has launched! Use SJWaterHUB to pay your bill, track your water usage and manage your accounts — all in one spot Better account management and bill payment tools And once your smart meter is installed: Access your daily water data Set alerts for unplanned water use Sign up for notifications indicating a possible leak Go to the
Our Company | San Jose Water Our Company Founded in 1866, San Jose Water is a regulated private utility, and is one of the largest and most technically sophisticated urban water systems in the United States We serve over 1 million people in the greater San Jose metropolitan area with high quality, life sustaining water with an emphasis on exceptional customer service
Outage Updates | San Jose Water Outage Information Your water service may be interrupted for a variety of reasons Sometimes, we are maintaining or repairing our water distribution systems These actions may include meter changes, main repairs, and service line fixes We make every effort to notify customers before interrupting service if a service outage is related to planned maintenance or improvement activities Browse
Invoice Cloud - New Payment Portal | San Jose Water You are leaving San Jose Water’s website and entering a website hosted by Invoice Cloud, a third party which provides the ability to pay your bill online View Invoice Cloud’s Terms Conditions