Bath and Body Works Where can I see if my bonus points were applied? When will my order ship? What if my package is Late or Lost? Shipping Options: United States When is the last day to pick up my Pick Up In Store order? How do I redeem a My Bath Body Works Reward or Birthday Reward? What is your return policy? Contact Customer Care More frequently asked questions
Contact Customer Care – Bath and Body Works MY BATH BODY WORKS REWARDS If you're looking for information about our Rewards program, see our FAQs here Missing Points: The easiest way to add a missing store or online purchase is to chat with us, just have your receipt barcode or order number ready Point Reward History: View your points and reward history in the app or online Check out this FAQ for a step-by-step guide For all
How do I request a charitable donation? – Bath and Body Works We understand that in-kind donations are critical to many 501(c)3 nonprofit organizations, and we are committed to supporting our communities We've began a partnership with Good360 - a global non
Gift Cards – Bath and Body Works Gift Cards Why am I getting an error message when trying to redeem my Gift Card and or E-Gift Card? I lost my gift card Is there anything I can do? How do I check
How do I redeem a My Bath Body Works Reward or Birthday Reward? How do I redeem a My Bath Body Works Reward or Birthday Reward? Learn more about Reward and Birthday Reward Redemption, including what products are eligible and how a free Reward is determined in the shopping bag! Rewards Rewards are issued when Members have accrued the amount of points specified to earn a Reward
RETURNS EXCHANGES – Bath and Body Works Return Policy What is your return policy? Store Purchase Return Policy Website Purchase Return Policy Authorized Seller Return Policy How can I exchange my items for a different fragrance or product? Refunds and Adjustments When will I receive my refund? Price Adjustments
Store Purchase Return Policy – Bath and Body Works At Bath Body Works and White Barn stores in the US, we offer our customers a 100% satisfaction guarantee If you’re not completely satisfied, you may return products purchased from us that ar
How do I delete my account? – Bath and Body Works How do I delete my account? If you'd like to delete your account: Log in to the Bath Body Works app Select Account () at the bottom Tap Account Details Scroll to the bottom and select DELETE MY ACCOUNT Please note: deleting your account will result in the loss of any rewards and points associated with that account