AT T Customer Service Hours - MacRumors Forums I was curious if anyone knew if AT T were going to (or may have had in the past with other iPhone releases) extend their customer service hours tomorrow due to the iPhone 5 release I need to call in to do an upgrade swap between two of my lines and I work until 10pm On their website it says
AT T Launches New Guarantee, Promises to Compensate Customers for . . . AT T today announced a new AT T Guarantee customer service initiative that offers "an elevated experience" with connectivity customers can depend on, with a promise to "make it right" if there are issues Customers received emails about the new guarantee this morning, with AT T offering credits for service interruptions and downtime
AT T: iPhone 16 Plus Pro Pro Max US Pre-Orders, Orders, and Delivery . . . I just finished a chat with AT T's trade-in customer service, and here’s the outcome: I am unable to modify the trade-in made through my online order In my case, I pledged to trade in my iPhone 14 Pro Max when ordering the iPhone 16 Pro Max To make any changes, I would need to cancel the current trade-in and start a new trade-in process
Why does AT T suck so much? | MacRumors Forums I decided to give AT T a try for the first time and I love the coverage, equivalent to VZW but I have to say the customer service sucks, the app sucks, taxes are higher than Verizon’s for some reason and it’s been a few months and I don’t have my FAN discount applied yet Keep getting told
AT T: iPhone 16 Plus Pro Pro Max US Pre-Orders, Orders, and Delivery . . . I went to att com and it just says I am financing it for 36 months period There's nothing about a pending trade-in I am waiting for a callback from AT T customer service to try to make this work I don't want to pay for it in full We bought this phone intending to get it "for free" with trade-in and 36-month lock-in Frustrated! Click to
AT T Customer Service rant - MacRumors Forums Is it just or is AT T customer service rude? I mean not completely there are a few nice ones but most of the time they are just plain rude and want to get rid of you right away This is not the CS I remembered when I joined AT T way back in early 2000
AT T Executive Customer Service | MacRumors Forums ATT customer service is a mess! All has moved to some 3rd world country They are now as bad as Comcast AT T is worse than Comcast Had a good experience with Comcast when I was a business customer Only issue I had was every 2 years had to jump through a few hoops to get new contract pricing
Did anyone else get screwed by AT T with their iPhone 12 trade-in . . . Hence, don't trust whatever customer service tells you (regardless of AT T, Verizon, T-Mobile, etc) You should always research the terms on your own I expect a lot of MacRumors users who are AT T customers signed up for the same deal and the details have been very well documented in the deal's thread
6 Months to Unlock AT T iPhone? - MacRumors Forums Nowhere online does it state you must have 6 months of AT T service with a phone as a post-paid customer to unlock a device EDIT - To be crystal clear, the phone was purchased from Swappa locked to AT T and never once activated