Terrible Service at Subaru Dealership - Subaru Forester Owners Forum I bought an extended warranty with both vehicles and without the ability to receive proper service from dealerships, those warranties are worthless I want to ask if anyone else is experiencing the same customer service issues with Subaru dealerships
2019 + Thermo Control Valve Assembly - and Warranty. . . I contacted corporate Subaru customer Service assistance in NJ and they open a claim and are going to do everything to assist me in getting this completed or getting me a loaner car for my trip to New Jersey at least they say
2016 2. 0 CVT Forester carbon build up and stalling I have a case open with Subaru customer service They have offered me an extended warranty and $4,000 cash to walk away and sign a form releasing them of reliability
2023 - Touring - Latest Head unit update (8 Starlink - pictures)! This morning, I received an update to my head unit on my 2023 Forester This has been the 4th head unit update I have had since purchase (Sept 2023) I have no idea what the details are (one screen says it's a nav update), but my wireless CarPlay adapter works fine, and everything seems to be
2019 - Subaru Under Guards - questions? - Subaru Forester Owners Forum I contacted Subaru customers service and here is the information they responded with A++ for Subaru customer service to actually come up with this information and respond back I am writing in response to your questions regarding the 2019 Forester accessories
CVT 2014:2018 - Opening the wrong drain plug (Merged) Earlier today I called Subaru customer service to try and get some assistance but I was politely rebuffed and told that dealer ship will need to be involved since they have contact with engineers
2016 - Dash Light - (S) is blinking, will not change to. . . I called my Subaru dealership service department and scheduled a service They pulled the same code and confidently told me that I needed a top engine cleaning, new upstream and downstream O2 sensors and new spark plugs Made sense to me as the vehicle was getting close to 100k miles
2017 - Bluetooth Problem - continues to disconnect and. . . Crazy that Subaru Customer Service either didn't know about the updates, or didn't care about my issue to investigate Several years ago when I owned a Legacy and 2 Outbacks (not at the same time), my experience with Subaru Customer Service was better than most Now they seem to drop the ball a lot Again, thanks for the information
2011 Forester oil usage - Subaru Forester Owners Forum After the exchange with the oil consumption graph, Subaru customer service offered to set up a new oil consumption test with the possibility of some type of goodwill assistance I'm now at 1200 miles on the test and will be bringing the Forester to the dealer for them to evaluate the test