Surface won’t turn on or start - Microsoft Support If your Surface won’t turn on, turns on and then off, or starts and gets stuck on a screen—a black screen, a screen with a logo, or another screen—here's what you can try to get it working again
Logon screen turns black in Windows 8. 1 or Windows Server 2012 R2 When you try to log on to a Windows 8 1-based or Windows Server 2012 R2-based computer, the logon screen turns black after you enter the credentials Then, the computer becomes unresponsive Note The computer is unresponsive even if you press CTRL+ALT+DEL
Black screen when Windows 10 restarts after a Windows update on some . . . When restarting Windows 10 Version 1703 after a Microsoft Store application update is installed, some Windows 10 devices may experience a black screen for 5-10 minutes This occurs because the devices have OEM factory images that were released with registry keys that conflict with the app readiness service
Screen turns black when it rotates from portrait orientation to . . . Fixes an issue in which the screen of a Windows 8 1-based, Windows RT 8 1-based or Windows Server 2012 R2-based device turns black during the screen rotation This issue occurs after update 2883200 is installed on the device