Pointing Healthcare In The Right Direction - MedPoint Management We're securing a healthier future for providers and patients by integrating innovative healthcare management solutions with robust data protection Our SOC 2 compliance and HITRUST e1 certification for EZ-CAP and MedPOINT Provider Web Portals underscore our dedication to safeguarding sensitive healthcare information and maintaining trust with our partners
MPM Provider Portal Access the MedPoint Management Provider Portal for healthcare providers to manage services and resources efficiently
Provider Resources - MedPoint Management 2025 Clinical Practice Protocols Access to Care Advance Directives Billing Information California End of Life Services Information Coronavirus Resources Cultural Linguistic Information FSR and Medical Record Audits Health Education Hospital Client Fact Sheet Human Trafficking Mandatory Notices IPA Provider Manuals Initial Health Appointment (IHA) MPM Compliance Program MPM Fax Opt-Out
Eligibility and Benefits - MedPOINT Management MedPOINT Management’s eligibility department tracks and maintains current and historical eligibility information from all contracted health plans for our contracted IPAs
Call Centers - MedPOINT Management MedPOINT supports three separate call centers for members and providers to assist with UM and claims questions Each center is staffed with knowledgeable teammates who are available to quickly assist callers A dedicated Spanish call center is also supported and other language interpretation is available as needed
Claims Operations - MedPOINT Management MedPOINT’s Claims Operations Department is responsible for timely routing and proper adjudication of all claims to meet regulatory timeliness and payment guidelines established for each line of business
Utilization Management - MedPOINT Management Utilization Management MedPOINT’s Medical Affairs Department encompasses three main areas: outpatient review, inpatient review, and case management (described in more detail below)