Store Purchase Returns - indigo. ca Items purchased in one of our stores can be returned to any location Refunds or exchanges may be made within 30 days if the item(s) is returned in store-bought condition with a receipt, unless subject to our great read guarantee in which item(s) may be returned or exchanged at any time and in any condition with a receipt
Customer Service Centre - indigo. ca At Indigo we want to ensure all our products are of the highest standard for quality As a result, some products are final sale for safety, health, hygienic, and other reasons The following products
Account Centre - indigo. ca View wish lists created before the Indigo ca redesign in August 2023 The postal code must be entered in the following format: A1A 1A1 (where A is a letter and 1 is a digit) Please enter your Postal Code
Support Home Page About Indigo Link to a URL Vendor Inquiries; Link to a URL Author Inquiries; Link to a URL Adopt A School
Account - indigo. ca At Indigo we take pride in the trust you place in us Protecting your account and personal information is a vital part of earning that trust
Pickup In Store (Frequently Asked Questions) - indigo. ca You can choose to cancel your order through Account Center, by contacting customer service at 1-833-INDIGO-1 (1-833-463-4461) or by emailing service@indigo ca If your cancellation window has passed and you still want to cancel, please call your store during our operating hours once your order is ready for pickup, and our staff will be happy to assist you
Customer Service Centre - indigo. ca Indigo’s Corporate Sales model offers a self-service model that can utilize over 160 Indigo, Chapters, and Coles stores or the millions of books available on indigo ca
Shipping - indigo. ca Normal Deliveries Our typical shipping times are: Standard or Free Shipping : 1-7 Business days after your order has shipped Priority Shipping: 1-4 Business days after your order has shippe
Gift Cards - indigo. ca Other retailers offer Indigo Gift Cards with pre-set amounts printed on the packaging These cards need to be paid for and activated at the retailer's cash register before use Redeeming Use Indigo Gift Cards or e-Gift Cards for online or in-store purchases at any of our Indigo, Chapters and Coles locations, or to make purchases at Kobo
Changes to Online Account Balances — FAQ - help. indigo. ca Indigo is thrilled to launch a modernized digital experience As part of this, we must first close online account balances on September 19, 2022 If you have funds remaining in your online account, you’ll get an email with an Electronic Gift Card for that amount for use online or in-store after your online account balance is closed