Troubleshooting offline printer problems in Windows If the printer appears as Offline even though it is powered on and connected, follow the below troubleshooting steps to resolve Run the Windows printer troubleshooter If you are using a Windows 11 device, start by running the automated printer troubleshooter in the Get Help app It will automatically run diagnostics and attempt to fix most printer problems If you are using an older version
Fix printer connection and printing problems in Windows Printers are essential devices in many homes and workplaces, but they can sometimes run into problems when used with Windows operating systems This article covers common printer problems in Windows, including printer not found, print jobs stuck in the queue, printer spooler crashes, and more, along with step-by-step troubleshooting solutions for each issue
Download and install the latest printer drivers - Microsoft Support Installing the latest printer driver can help fix printing issues, improve performance, and add new features Microsoft recommends downloading and installing the latest printer driver for a printer The recommended method to download, install, and update printer drivers is using Windows Update
Set a default printer in Windows - Microsoft Support Under Printer preferences, make sure Let Windows manage my default printer is turned Off In the list of installed printers, select the desired printer to be set as the default Tip: If the desired printer isn't displayed in the list of printers, see Add or install a printer in Windows to install the printer
Add or install a printer in Windows - Microsoft Support To fix this issue, follow the instructions in the article Add or install a printer in Windows instead of using the manufacturer's installer If the printer manufacturer has different guidance, follow the guidance from the printer manufacturer An example ARM PC is Copilot+ PCs
How to use the PC Health Check app - Microsoft Support PC Health Check app brings you up to date info on your Windows device health, helping you take action to improve your device performance and troubleshoot performance problems It is periodically updated based on customer feedback to help you make the most of your Windows PC
Fix print job stuck in queue errors in Windows - Microsoft Support Fix printer connection and printing problems in Windows Help with installing printers on ARM PCs Fix printer not found and printer not recognized errors in Windows Fix print job stuck in queue errors in Windows Troubleshooting offline printer problems in Windows Fix printer stopped due to paper jam errors in Windows