Login - Shopify Community Hello, I am unable to login to my account as it’s asking for a code after entering my credentials but I never set one up I cannot access my Shopify account at all I cannot be assisted by support since I’m not logged in
No recovery code or authentication app access - Please Help! Shopify support will need proof that you own the account Have the following ready: Your Shopify account email Your store URL name Billing details (last 4 digits of the card used for payments) Any additional business information, like a tax ID, if requested Request 2FA Reset Explain your situation: Your old device is gone You no longer
Login error after customer code is entered - Shopify Community Change the redirect URL to your Shopify-provided domain (kerenhart shopify com) instead of your custom domain; This should help because: It eliminates any potential domain-switching issues during the authentication process; The login cookies and session data will be properly set on the domain where the store actually lives
Re: Login loop - Shopify Community Hi I understand you're stuck in a login loop when trying to access your wholesale collection page, even though your account has the correct tag This is a frustrating issue, and I'm happy to offer some assistance It does sound like something might be off with the code related to your wholesale collection's password
How can I obtain an authentication pin to speak with someone? Hi, @ JamesH007! When contacting our Support team, you usually will just need your store login details However, if you are needing a pin for authentication, you can head to pin shopify com and access your pin there
Solucionado: fazer login - Shopify Community Sinto por saber que está a ter dificuldades entrar na sua loja Existem várias coisas que podem afetar o login Por acaso, tentou fazer login através de outros navegadores, no seu celular ou em outro dispositivo e encontrou o mesmo problema? Outra coisa que pode tentar é limpar o cache do seu navegador e tente fazer o login novamente
Solved: Re: Shopify wont load login page - Shopify Community I've used a direct link to my admin portal and the page stays white and the tab says "CS System" and nothing happens I tried searching for Shopify login on Google and going to the page that way and it gave me the same results No page ever shows up for me to enter my username password The storefront still loads and there is no problem there!
How to use SSO like Microsoft Entra for customer login to store I'm not referring to authenticating an app, or users of an organization to Shopify Admin I mean for customer account login on the storefront Context: We have several web and mobile app properties that require users to create an account We also have multiple Shopify storefronts, including one B2B (which only uses the new customer accounts
Unable to login to my online store, what can I do? - Shopify Community Hi @theoceanwolfs Thank you for your message, I would be happy to provide you with some assistance I am sorry to hear you are having trouble logging into your store, have you tried multiple browsers and on your mobile device and had the same issue?