Cobrowse - Enterprise Cobrowsing on Web, iOS Android Cobrowse io optimizes for your business outcomes, offering flexible APIs and configuration options to seamlessly integrate into your existing workflows Trustworthy Ensure compliance with our private-by-default data redaction and unparalleled audit capabilities, offering complete control
Web | Cobrowse. io Docs Cobrowse io for Web supports all major browsers including Chrome, Firefox, Safari, Opera, Edge, and IE11 Our Web SDK has an optional "full-device" mode which enables the user to share their entire desktop without any installation Due to browser limitations, this feature is not available on IE11, or in the mobile browsers such as Mobile Chrome
Getting started | Cobrowse. io Docs To use Cobrowse in your own app or website, you'll need to add the Cobrowse io SDK for each platform you want to support We've made this as simple as possible, with just a few lines of code Once each SDK is added to your app, authenticated agents can connect to user devices entirely through their web browser - no installs or plugins needed
Feature Spotlight - Mobile Co-browse - Cobrowse. io Cobrowse io offers the most comprehensive support for co-browsing on native mobile applications Whether your customers are on iOS or Android, our software seamlessly integrates into your apps to deliver a consistent, excellent user experience We understand that enterprises can have diverse technology stacks across their customer support channels
Feature Spotlight - Live Observe - Cobrowse. io Cobrowse’s flexible APIs allow Live Observe to integrate smoothly into any of your current engagement processes Upgrade to co-browse For the most complex or challenging of issues, Live Observe sessions can be upgraded to full co-browsing sessions to deliver a resolution Cobrowse’s flexible session initiation options provide control over
Universal Cobrowse | Cobrowse. io Docs Only the pages loaded within the Universal Cobrowse window are proxied to the Cobrowse Proxy When within a normal Cobrowse session the users requests are not proxied modified Any request during the Universal Cobrowse session will be routed and performed through the Cobrowse Proxy, this includes any cookies set on these requests
Pricing - Scalable and customized pricing models - Cobrowse Yes, Cobrowse io is designed to work with any mobile app or website, including third-party websites and content such as PDF files For any specific questions, please contact sales and we would be happy to discuss further Our company has a custom agent workspace solution, how does Cobrowse support that?
for Zendesk - cobrowse. io Cobrowse for Zendesk enables agents to seamlessly integrate real-time, personalized support across omni-channel engagements Cobrowse can be used to augment Zendesk Chat or Zendesk Talk, or as a point of escalation if customers are unable to self-serve using Zendesk Guide, delivering a differentiated customer experience across multiple touchpoints