Enterprise Incident Management System News 11 15 2025 Reporting Data is Not Current for Some EIM Reports Some EIM reports requested November 14th did not pull current data These reports will instead contain information as of the night of Wednesday (11 12) We are currently working to resolve this We apologize for any inconvenience and thank you for your cooperation
Welcome to the Pennsylvania Department of Human Services WARNING! US GOVERNMENT SYSTEM and DEPARTMENT OF HUMAN SERVICES SYSTEM Unauthorized access is prohibited by Public Law 99-474 "The Computer Fraud and Abuse Act of 1986" Use of this system constitutes CONSENT TO MONITORING AT ALL TIMES and is not subject to ANY expectation of privacy Unauthorized use of or access to this system may subject you to civil or criminal penalties under state or
www. hhsapps. state. pa. us The EIM system is setup this way to be in compliance with the Older Adult Protective Services Act which requires confidentiality in cases of abuse, neglect and or exploitation
Incident Classification Incident Classification The Incident Classification screen allows users to classify an incident and capture the incident's date and time information This screen also allows users to determine whether an investigation of the incident should be completed, and if so, assign a certified investigator ODP-ID A and ODP-BSASP policy requires that most categories of incidents be initially reported
My Workload Dashboard By default, the "Work Items" tab is displayed as the first screen the user encounters when logging into EIM The SC Comments tab is viewable only for SC and County users for ODP-ID A and SC and Regional users for ODP-BSASP
Add New Subject Area This popup allows users to add a new subject area for reporting purposes This screen can only be accessed from inside of a question and once the question has been added it will be associated with this subject area Note: EIM will validate that each subject area has been assigned a unique name
Additional Information and Optional Categorization (Individual) Additional Information and Optional Categorization (Individual) The Additional Information and Optional Categorization (Individual) screen allows users to provide updated and or additional information about the incident, as well as to further classify the incident Note: Mandatory fields are marked with an asterisk In addition, some fields are conditionally mandatory, or in other words
Search - hhsapps. state. pa. us Search This screen allows users to search for individuals, providers, incidents, and complaints for the purpose of reviewing individual information or to report an individual incident or complaint Each search grouping is separated into a different tab Note: The search options displayed depend on the user's roles For example, users with provider role do not have the option to search for
Incident Management Review Report Incident Management Review Report The Incident Management Review Report request screen allows users to request a report that contains management review information sorted by Incident ID Notes: If multiple versions of a document were created over the course of the incident complaint life cycle, this report will only show information as of the most recent version For example, if the final