Homepage | Experientia Experientia is an award-winning international behavioral design consultancy Using a human-centered design approach, our service designers and behavioral experts help companies to sustainably innovate their services and strategies through a qualitative understanding of people, their behavioral patterns and their aspirations
About - Experientia Experientia is at the forefront of sustainable behavioral and strategy design We use behavioral design in our work with private and public organizations to create and improve services that align better for customers, employees and society, and to support the development of more customer-centered sustainable business strategies
Services - Experientia Experientia is an award-winning international behavioral design consultancy Using a human-centered design approach, our service designers and behavioral experts help companies to sustainably innovate their services and strategies through a qualitative understanding of people, their behavioral patterns and their aspirations
Experientia – putting people first – by Experientia Experientia's partner Jan-Christoph Zoels and our Swiss collaborator Thomas Schertenleib will be leading the process workshop "Culture of participation: digital stakeholder engagement post COVID" at the upcoming Swiss Smart Government Day (8 September 2020, St Gallen) Today is the 15th birthday of Experientia
Experientia | Clients We assist our clients in their digital transformation and innovation processes by incorporating our distinct expertise in Experience and Behavioral Design, informing both Business and Technological Strategies Our clientele comprises top-tier companies dedicated to achieving environmental, social, and governance objectives, thereby enhancing their customers’ lifestyles
Services - Experientia Services Archive | Experientia Ethnography Ethnography Share Understand your customers’ attitudes and behaviors through ethnography Our qualitative research methods provide you with comprehensive insight into why your customers act the way they do in specific contexts, and how it impacts your business Through in-depth research in and out of the field, we uncover the attitudes, beliefs and
Projects | Experientia Projects Archive | Experientia Driving digital transformation one touch at a time Driving digital transformation one touch at a time 3M Share Experientia gathered expert insights and voice of customer insights about intelligent self-service applications to create coherent storytelling for 3M clients and to provide compelling choices through predictive, engaging and learning touchpoints We
Mark Vanderbeeken - Experientia Mark Vanderbeeken is a founding partner of Experientia and became its CEO in June 2014 As CEO he is in charge of management, administration and business development, in intense collaboration with the other partners
Experientia | Qualitative Research On Food And Drink Consumption To . . . Experientia conducted a qualitative research u2028targeting young consumers to help the Coca-Cola Company identify triggers, behaviors and expected rewards in beverage consumption during snack time The approach involved 9 contextual interviews, 10 hours of fieldwork observations and 4 digital diaries on Instagram accounts
putting people first – by Experientia This book by Experientia president Michele Visciola puts forward a new paradigm to understand and implement Sustainable Innovation (SI) Innovation without sustainability leaves out large swathes of the population or generates maladaptive or misappropriate behaviors