Forgot email for store admin - Shopify Community I have a store but forgot the email associated with it and can’t log back in I also don’t remember which card I used, so it’s been charging me without my knowledge I need help figuring out how to cancel it
I cant log in to my account - Shopify Community Hey @pocket, Thanks for posting this to Shopify community If you unable to login with Shopify or Shopify sending you the 6 digits code to your linked number then there are other solutions that you can take Use Recovery Codes: If you unable to receive the 6 digits code then you can use the recovery codes for login Change the location for fast Internet: Sometime due to lower internet speed
Shopify Community Home Categories Guidelines Terms of Service Privacy Policy Powered by Discourse, best viewed with JavaScript enabled
How to Achieve SSO (Single Sign - Shopify Community Hi Shopify Community, I would like to seek advice on how we can implement a Single Sign-On (SSO) solution between our Shopify store and an external website (built outside of Shopify) We are using Customer Legacy Account in Shopify Specifically, we are looking to achieve the following behavior: When a customer logs in on our external website, they are automatically logged into our Shopify
Login Error: Can;t login to the store - Shopify Community [login error] Hi @josh24x7 This is a frustrating error, but it’s usually caused by a browser issue and is often simple to fix First, the most effective step is to try logging in with a new incognito or private browser window This bypasses any stored data that might be causing the conflict If that doesn’t work, try a completely different device and network, like your phone using its
Login Issues - Shopify Community Save all chat transcripts with Shopify support, noting the date, time, and names of the support agents Keep a detailed log of every attempt to contact Shopify, including phone calls, emails, and chat sessions
Why can #39;t I access my Shopify admin login page? I’ve used a direct link to my admin portal and the page stays white and the tab says “CS System” and nothing happens I tried searching for Shopify login on Google and going to the page that way and it gave me the same results No page ever shows up for me to enter my username password
Login - Shopify Community Hello, I am unable to login to my account as it’s asking for a code after entering my credentials but I never set one up I cannot access my Shopify account at all I cannot be assisted by support since I’m not logged in
No recovery code or authentication app access - Shopify Community Shopify support can disable two-factor authentication temporarily after verifying your ownership Log Back In and Reconfigure Security Once access is restored: Set up two-factor authentication again and save your recovery codes securely Consider using an authenticator app with backup options like Authy or a password manager