¿Qué es help desk? - IBM Help desk es una herramienta de software que responde las preguntas de clientes en tiempo real, además de asistirlos con soporte técnico u otros problemas
What Is a Service Desk? - IBM An IT service desk is a delivery mechanism that provides a single point of contact (SPOC) between IT organizations and end users
Support - IBM SPSS Statistics Find support resources for getting started with IBM SPSS Statistics, a comprehensive statistical analysis software platform designed for ease of use
Che cosè un help desk? | IBM Un help desk è uno strumento software o un team di agenti umani che permettono a un'azienda di prestare assistenza ai clienti in tempo reale
Incident management vs. Problem Management | IBM Effective incident and problem management encompasses a structured workflow that requires real-time monitoring, automation, and dedicated workers coordinating to resolve issues as quickly as possible to avoid unnecessary downtime or business interruptions
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