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- Home - Universal Service Administrative Company
USAC’s mission is dedicated to achieving universal service This important principle suggests that everyone in the U S deserves high-speed connectivity that is accessible, affordable, and reliable
- Contact USAC - Universal Service Administrative Company
Contact USAC View the 2026 Customer Service Center (CSC) Holiday Closures Lifeline Consumers If you have a question about Lifeline, try calling your company first Your company is responsible for helping resolve any issues with your Lifeline service To call them, look up your company’s contact information
- Lifeline - Universal Service Administrative Company
USAC is aware that the rate field in the claims input template is not pre-populating when the template is downloaded in the Lifeline Claims System (LCS) This issue affects all data months in which an original claim has not yet been submitted
- About USAC - Universal Service Administrative Company
The USF + USAC + FCC As an independent not-for-profit designated by the FCC, USAC administers the Universal Service Fund (USF) The USF is almost $10 billion and is available annually thanks to the companies and institutions that make universal service possible USF Programs With the guidance of policy created by the FCC, we collect and deliver funding through four programs focused on places
- E-Rate - Universal Service Administrative Company
FCC Bans Seven Convicted E-Rate Fraudsters from USF Programs Mar 31, 2026 On March 20, 2026, the FCC barred seven individuals who had been convicted of defrauding the E-Rate program from participating in activities associated with any Universal Service Fund-supported program Corporations controlled by these individuals received over $14 million in E-Rate funds from 2010 to 2016, but failed
- Service Providers - Universal Service Administrative Company
All telecommunications providers must file with USAC every year This determines if they must contribute to the Universal Service Fund (USF) and how much the contribution will be
- National Verifier - Universal Service Administrative Company
USAC manages the National Verifier and provides customer service to consumers through the Lifeline Support Center Service providers in all 56 states and territories (with the exception of the National Lifeline Accountability Database (NLAD) opt-out states) must use the National Verifier when helping consumers apply to Lifeline
- Tools - Universal Service Administrative Company
USAC uses program-specific Open Data tools to easily visualize and interact with our datasets Through this page, users can explore data about schools and libraries that participate in and receive support through the E-Rate program
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