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- Sunwing Airlines Discussion
sunwing does not honor its travel insurance!!!!! I purchased a trip with Sunwing and bought the Worry Free Cancellation Waiver When I tried to rebook the trip then Sunwing would not honor the voucher and said weeks after the cancellation that it was still processing
- Sunwing Airlines Discussion. Page 11.
Flew with Sunwing in January to Cayo Santa Maria for 2 weeks We had no water for 4 days, no toilet, couldn't wash Both my wife and I got very ill The Sunwing rep there was very helpful, got us free VIP lounge on the way back, so we would be more comfortable, and gave us $300 voucher towards our next trip
- Sunwing Airlines Discussion. Page 1.
Sunwing will not receive any more business from our company! Guest : Dear sir or madam, I would like to draw your attention to some very disappointing service related issues that I experienced with my SUNWING AIRLINES 251 on 29JUL2012 On July 21st I was booked on a flight from Toronto to Barcelona, Spain The flight was a evening departure
- Sunwing Airlines Discussion. Page 10.
Sunwing took 6 or 7 weeks to investigate my complaint and finally determined that my brother and I were fools for relying on Sunwing's airport bus schedule carefully placed in the main hotel lobby at Club Karey, Varadero, and that we were supposed to call Sunwing to find out the real bus schedule for our flight to Toronto, which actually arrived at the lobby at 17:30 hours not 18:50 hours as
- Sunwing Airlines Discussion. Page 8.
Sunwing's computers were down at the terminal and we had to wait close to an hour but the check-in clerk was courteous and professional This trip was a completely different experience from our December 24th experience
- Sunwing Airlines Discussion. Page 16.
The hotel was a disappointment, Twin beds instead of king A room over the kitchen delivery area rather than a partial view Two days in they changed the room The return flight brought more headwinds and another delay Sunwing aircraft are old and not as comfortable as their competitors The luggage took what seemed like forever to offload
- Sunwing Airlines Discussion. Page 15.
AND,,,,Sunwing had more clients coming in that night for our room who had also paid for their Day-1 at the hotel though not arriving until after midnight 7 So, Sunwing has collected from our room(s) for Day 8 and collected from another room(s) for Day 1 BUT only paid the resort for one party!!!! 8
- Sunwing Airlines Discussion. Page 14.
The Sunwing staff had told him that there is a $200 lim it per person and sending them copies of the email received from Sunwing delivered no results Needless to say , we missed on the great offer It took me 10 days of numerous emails and phone calls to finally have the vouchers combined and be ready to use
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