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- Bath and Body Works
Can I change the shipping address on my order? When will my order ship? What if my package is Late or Lost? Shipping Options: United States When is the last day to pick up my Pick Up In Store order? How do I redeem a My Bath Body Works Reward or Birthday Reward? What is your return policy? Contact Customer Care More frequently asked questions
- Submit a request – Bath and Body Works
Please choose your issue below - _ Bring Back a Discontinued Fragrance Email Address Request Mailing Address Request Tax Exempt Request Authorized Seller Return Request
- Website Purchase Return Policy – Bath and Body Works
Bath Body Works does not provide prepaid return labels If you're returning items like flammable liquids or aerosols you must disclose those contents to your carrier and your carrier can help you follow the proper shipping regulations
- Store Purchase Return Policy – Bath and Body Works
At Bath Body Works and White Barn stores in the US, we offer our customers a 100% satisfaction guarantee If you’re not completely satisfied, you may return products purchased from us that ar
- How can I view product ingredients? – Bath and Body Works
To view the ingredients of a product, just click "Ingredients" under the Fragrance details on the product page
- When will my order ship? – Bath and Body Works
Items generally ship within 1-3 business days of placing your order At times it may take us longer to ship your items however, you'll still get your items by the estimated delivery date provided w
- Frequently Asked Questions – Bath and Body Works
FREQUENTLY ASKED QUESTIONS My shipped product arrived frozen Is it safe to use? Home Page Emergency Banner FREQUENTLY ASKED QUESTIONS
- How do I sign up to receive email offers? – Bath and Body Works
Simply go to the bottom of our Bath Body Works home page and enter your email address in the "Get email offers the latest news from Bath Body Works!" section
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