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- Directly - On Demand and Automated Customer Support
Unlike traditional outsourced contact centers, we prioritize aligning your investment directly with business outcomes Our pay-for-performance model ensures that experts are compensated only when they successfully resolve an issue—without the need for an agent
- Careers - Directly
At Directly, we offer an environment where we celebrate each team member and learn from one another We are focused on hiring, developing, and retaining the most talented individuals by celebrating our diverse cultures, perspectives, skills, and experiences
- Platform | Directly
The Directly platform is a powerful combination of AI, machine learning and predictive technology that delivers remarkable customer experiences
- Contact - Directly
Whether you have a specific initiative or are looking to improve your overall support organization, we can help
- Solutions - Directly
Our solutions help organizations augment their workforce, improve business continuity, and speed the transition to digital
- Onboard - Directly
After experts are approved, they are invited to join the Directly OnDemand platform and complete a series of customized educational courses, curated by our skilled professional education team
- Privacy Policy | Directly
If you wish to transmit your personnel data directly from one data controller to another data controller, the same will be processed, wherever it is technically feasible
- Microsoft Case Study | Directly
Directly doesn’t replace existing support models, but rather, it provides additional support options for a more successful and satisfying customer experience Qualified experts make themselves available to accept support queries, and the Directly platform matches issues to available experts
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