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Customer Service AI Innovation | Faneuil Our customer support AI technology helps you create seamless, personalized and fast customer interactions See how we’re shaping the future of contact centers
Accent Harmonizer | AI Accent Technology - faneuil. com Unlock agent confidence and deliver stellar global CX with Accent Harmonizer Even when language proficiency requirements are met, 50% of qualified candidates face rejection based solely on their accents
How We Set Agents Up for Success with Technology Training - faneuil. com Getting agents up to speed on your business quickly is essential for good customer service While agent training typically has agents scribbling down notes or memorizing information, that’s not the right way to turn agents into experts on customer service technology, problem-solving, empathetic conversation— and your company’s mission
Faneuil: Seamless and Scalable Business Process Outsourcing Solutions At Faneuil, we engineer business-specific solutions that deliver outstanding customer outcomes every time Ready to put your best foot forward? We rapidly recruit, train, deploy and manage passionate and compassionate personnel supported by intelligent technology to take on any task—from customer-facing to back office