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- What Is a Help Desk? - IBM
A help desk is a software tool or team of human agents that enable a company to support its customers in real time
- IBM Support
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- ¿Qué es help desk? - IBM
Help desk es una herramienta de software que responde las preguntas de clientes en tiempo real, además de asistirlos con soporte técnico u otros problemas
- Contact Support - Worldwide Help desk - IBM
Americas Hours Phone Email - 24 7; Canada, French: 08:00 - 17:00 ET, M-F +1 888 426 4409 +1 303 939 1899 ibmidsupport@ibm com
- What Is a Service Desk? - IBM
An IT service desk is a delivery mechanism that provides a single point of contact (SPOC) between IT organizations and end users
- Support - IBM SPSS Statistics
Find support resources for getting started with IBM SPSS Statistics, a comprehensive statistical analysis software platform designed for ease of use
- Che cosè un help desk? | IBM
Un help desk è uno strumento software o un team di agenti umani che permettono a un'azienda di prestare assistenza ai clienti in tempo reale
- Incident management vs. Problem Management | IBM
Effective incident and problem management encompasses a structured workflow that requires real-time monitoring, automation, and dedicated workers coordinating to resolve issues as quickly as possible to avoid unnecessary downtime or business interruptions
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