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- Nashville Electric Service | NES
Nashville Electric Service - get outage updates, start stop service, pay your bill, and more
- Billing and Payment Programs | NES
Go paperless with NES E-bill Safe and easy access to 13 months of billing history Customize your communication preferences to receive text alerts and or emails Log in each month to view and pay your bill, set up AutoPay, or set a reminder to pay by text Click here to get started
- Contact Us | NES
We respond to customer emails within 1 to 2 business days Submit your request through our online contact form
- Sign In
The NES account management site is currently unavailable due to maintenance Please check back on Monday for access
- Billing Information | NES
Winter Bill Q A What if I can’t pay my bill? We are here to support you during this time Following Winter Storm Fern, several special billing options were created to help manage finances Customer Relations (615-736-6900) will work with you to see what works best for your situation No Disconnections or Late Fees: All service disconnections or late fees are suspended through June 2026
- Managing Your NES Account Made Easy
Managing Your NES Account Made Easy NES is thrilled to share some updates that make managing your account more convenient Here is what's new! Flexible Account Management Instead of calling customer service, access user-friendly self-service features online for starting, stopping, and transferring service
- Outages | NES
Outage Map You can easily report your power outage here using the "Report" button on the map Toggle between tabs to view “Legend” for map details, “Events” showing the number of outages and total customers per outage, and “Layers” to turn the community outlines on or off to personalize the preferred map
- Storm Center - NES
NES Storm Center Winter Storm Fern Outages Restoration crews continue to make progress, but conditions remain dangerous and unpredictable as ice-related hazards persist and new risks emerge daily Click on the map to view current outages across the system and to report your power outage
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