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- Outcomes Associated with VA Implementation of PACT – Publication Brief
The extent of PACT implementation was highly associated with important outcomes for both patients and providers Significant trends were observed in the quality of care in relation to the Pi2 score: 77 sites that achieved the most effective implementation exhibited higher clinical quality outcome measures than less successful sites
- PACT Social Work Staffing Program Evaluated by SERVE QUERI
The Social Work PACT Staffing Program is collaborating with the Office of Patient Centered Care and Cultural Transformation to infuse Whole Health concepts within existing PACT social work practices; improving health outcomes and aligning with VA’s priority of improving customer service ⇪
- Changes in Care Processes and Patient Outcomes Related to VA’s . . .
The PACT model focuses on transforming primary care in three areas: practice re-design, access to care, and care management and coordination This study examined whether changes in VA healthcare delivery under the PACT transformation led to changes in organizational processes of care and patient outcomes
- VA’s Patient Aligned Care Teams’ Challenges in Providing Care for Women . . .
However, early challenges to the delivery of PACT-principled care persist in both primary care and women's health clinics Ongoing barriers to PACT implementation include short staffing, conflicting performance requirements for continuity and same-day access, space constraints, and sharing of support staff across multiple providers
- Social Workers Bridge Critical Care Gaps and Improve Health Outcomes . . .
After the PACT program’s first several years, many teams in rural areas were not fully staffed with social workers In 2016, to fill this persistent gap in rural health care and service delivery, ORH implemented the Social Work PACT Staffing Program, which placed more master’s-level licensed social workers in PACTs at rural health centers
- Management Briefs eBrief-no158 -- What is the Optimal Panel Size in . . .
In 2009, the VA Handbook 1101 02—Primary Care Management Module (PCMM) established a baseline panel size of 1,200 patients for a full-time physician in a Patient Aligned Care Team (PACT) This number could be adjusted up or down based on the availability of support staff, number of examination rooms, and patient complexity
- Tools Used to Improve Care Coordination for High-Risk Veterans across . . .
The ED-PACT Tool has been used to coordinate care following more than 24,000 ED visits across three VA sites (Los Angeles, New Jersey and West Palm Beach), and has been further adapted to support COVID care in Los Angeles, CA and inpatient and Clinical Contact Center communications in West Palm Beach, FL
- More Patient-Aligned Care Team Components Translates to Improved . . .
Quality measures that improved more among the clinics with highest PACT implementation included LDL; 100 in CAD and DM patients, and BP 160 100 in DM and HTN patients Improvements in percentage of clinic patient population meeting clinical outcome quality measures over four years in the high PACT implementation clinics ranged from 1 3% to 5 2%
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