Request a refund for digital games | Xbox Support You can make refund requests for game purchases within a 90-day period, however not all requests will be accepted Most in-game consumables and virtual currency are not refundable once purchased or used
Request a refund for digital games | Xbox Support If you don’t have access to the account that made the purchase, you’ll need to contact your financial institution for a refund We provide digital game product refunds as part of a consistent and reliable buying experience
Subscriptions billing | Xbox Support Why was the payment for my Xbox subscription declined? Why can’t I buy an Xbox subscription? Did this resolve the issue? Get more information about managing your Xbox subscriptions, issues with billing, and more
Microsoft subscription refund policy - Microsoft Support Subscriptions purchased directly from Microsoft may be eligible for a refund, depending on the timing of cancellation, the subscription type, and the country of purchase