I hate Pottery Barn Kids - January 2022 Babies - What to Expect I had a major issue with my PBK order They delivered something I never ordered in place of the book case (crib, dresser and everything else arrived) and the delivery men were incredibly nasty and rude to me (called me “loca” when I told them I didn’t need the bed conversion kit unpacked and asked them to repack it properly in the box)