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- Returns Exchanges - Patagonia Help Center
Find information on Patagonia's return and exchange policies, including online and in-store options, shipping details, and gift returns
- How to Make an Exchange - Patagonia Help Center
We reserve exchange orders for 14 days If we don’t receive your return package within that time, your exchange order will be canceled Since there can be transit delays, please ship your return package immediately upon requesting an exchange If your exchange is canceled, you’ll receive a cancelation email
- Return Policy - Patagonia Help Center
Returns received more than one year after the purchase date will be refunded with a Patagonia merchandise credit Patagonia stores are happy to accept returns or help you with an exchange To find a Patagonia-owned store near you, use our Store Locator To begin the online return process, visit our Returns page You will need your order number
- Store Returns - Patagonia Help Center
Patagonia stores are happy to accept your returns or help out with an exchange To find a store near you, use our Store Locator and look for the Patagonia-owned stores in orange Please bring proof of purchase and original form of payment (credit debit card) if available Start here to set up a store return using our online process
- How do I exchange a gift? - Patagonia Help Center
If you need to exchange for a different item, or originally purchased using a discount or promo code, please reach out to Customer Service (see the bottom of this page) to place an exchange order If you know the original order number, and need a different size or color of the same item, you can start your exchange online Once you begin the
- International Returns and Exchanges - Patagonia Help Center
The quickest way to return or exchange is to take it to your local Patagonia store Use our store locator to find a Patagonia store near you If you don’t have a Patagonia store nearby, you must return the items to our US Distribution Center To get started, visit our Returns page You will need your order number and email to begin the process
- Patagonia Customer Service Help Center
Need help with a Patagonia order, account, product, or more? Visit our Help Center to find answers to your questions or ways to get in touch with us
- How to Send Back Your Return - Patagonia Help Center
We recommend using our $7 00 return shipping label which includes tracking and insurance The cost will be deducted from your refund amount and applied to your original form of payment We will waive the $7 00 return shipping cost when you request a Patagonia merchandise credit for your refund instead of the original form of payment
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