安裝中文字典英文字典辭典工具!
安裝中文字典英文字典辭典工具!
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- Voice Services - Genesys
Today’s cloud contact centers need a reliable, enterprise-ready telephony system With Genesys, you’ll get the flexibility to easily connect your contact center with your existing communications solutions and preferred telecom providers Or, make the switch to our native cloud telephony service
- Leader in Cloud Call Center Software | Genesys
Genesys call center software has everything you need to personalize your customer experience with leading cloud contact center technology
- AI-Powered CX | Genesys Cloud
Genesys is a leader for omnichannel customer experience contact centre solutions, trusted by 10,000+ companies in over 100 countries
- Genesys Voice Platform
Genesys Voice Platform offers customers a blended experience across inbound, outbound, self- and agent-assisted calls for convenient, quality service Specific capabilities include: integrated self-service, outbound IVR, mobile engagement and callback
- IVR and self-service capabilities | Genesys
With Genesys IVR software, you can use NLU voicebots to understand and handle customer calls Or, if a more human touch is needed, you can route calls to the right agent with full context to continue a seamless journey
- Genesys Voice Services (OP04) for Genesys Cloud
Genesys Cloud CX telephony connection options provide convenience and flexibility Simplify your implementation by using Genesys Cloud CX Voice, a comprehensive contact center solution that includes telephony service provided by Genesys
- Contact Center Technology - All Capabilities | Genesys
IVR Drive better customer experiences while making your business more profitable with Genesys call center IVR
- Genesys Softphone for Agents and Supervisors
This article tells you how to use Genesys Softphone on your workstation, including how to start Genesys Softphone, activate and register users, view device and user status, and make and receive calls
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