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- Bensons For Beds warranty admission of failure next steps
Responses from Bensons were extremely slow, taking nearly 3 months in one case I provided photos and other details as requested on email as requested by them On the phone they say the whole process must happen on email as I'm providing photos and this made sense from a record keeping perspective too
- Bensons for beds complaints — MoneySavingExpert Forum
DO NOT shop at bensons for beds Brought a matress £1600 and a wardrobe just under £500 on the same day My dad working at alstons gor 30yrs fixing wardobes so he assembled it for us (the shop asked if we want them to put it up for us for £100 n we said no its ok my dad will fix it up n they said ok) worked fine for 3months but doors started getting stuck some days not opening at all n
- Bensons For Beds - Faulty Mattress - Comfort Guarantee issues
I bought a mattress Bensons For Beds on 2 1 2020 and it was delivered on 4 2 2020 Within 3 days a rather noticeable dip had appeared, so I complained and a Homeserve technician was sent out Thankfully, the technician reported that the delivery men had damaged the mattress by folding it in the lift (which they did use) - all well and good
- Bensons for beds not offer protection - MoneySavingExpert Forum
Bensons for Beds guarantee to repair or replace any part of a bed deemed to be defective due to faulty materials or workmanship free of charge for a period of 5 years We won’t cover: Excessive wear and tear or times when care instructions haven’t been followed Accidental damage after our delivery team have left
- Bensons Beds - MoneySavingExpert Forum
Bensons Beds Service was first class for my wife and I Polite service Prompt delivery Contacted 1 hr
- Bensons for Beds faulty mattress — MoneySavingExpert Forum
About a week after receiving a bed from Bensons for beds, there was noticeable sagging of the mattress I took photos and went into store 17 days after delivery The manager agreed there was a fault but was unable to rectify as their policy was to go through customer services
- Bensons for Beds - Simba Mattress - MoneySavingExpert Forum
I bought a Simba Mattress in March 2019 for £650 from Bensons for Beds The mattress comes with a 10 year guarantee After one year the mattress is showing deep depressions on either side with what feels like a ridge running down the middle Whilst sleeping in the bed alone if almost feels like I'm being tipped over, despite following instructions re turning the bed I am aware that this
- Buying a new bed — MoneySavingExpert Forum
Went to our local retail park and spent a few hours lying on beds at both bensons and dreams The quotes we got were fairly similar cost wise and what we liked and were advised on in both shops was fairly similar so I am reasonably happy with what we are looking for and we were pretty much decided on one from Bensons as they had a 20% discount on whereas dreams sale was not on what we wanted
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