Email Issue - Microsoft Community - Check your junk email settings and folder and make sure they are not blocking or marking the emails you want to receive as junk You can adjust your junk email settings by going to Settings > View all Outlook settings > Mail > Junk email
Emails not getting to my inbox - Microsoft Community However, you are not seeing new emails on both Inbox and Junk folder There could be several reasons why your emails are not getting to your inbox or junk folder Before we get started, we would like to ask for few details: What is the email domain of your email address that you had issues with?
Outlook issue - Microsoft Community For us to better assist you with your concern regarding your email that goes directly to your Junk and Deleted folders, we'd like to ask some information How do you access your emails, is it through a web browser or through a Mail app?