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- What Sentiment Analysis Is and What Technical . . . - Gartner
Sentiment analysis is one of the IT industry’s latest efforts to automate the process of extracting knowledge and insight from text The good news is that it is possible and comes with acceptable ROI The challenge is that sentiment analysis requires active system management and high levels of industry domain expertise In this assessment, Gartner assesses the state of sentiment analysis and
- Social Analytics Applications Reviews and Ratings - Gartner
This market examines social analytics solutions covering social filtering, text analytics, sentiment analysis, image analysis and public-facing social media analytics It focuses on solutions that derive at least 60% of their revenue from software versus solutions that are mainly based on consulting services
- Speech Analytics Platforms Reviews and Ratings - Gartner
-Transcription and metadata for traits of the interaction, including sentiment analysis-Interface for designing workflows and visualizing data-Storage and flexible deployment options-Ability to customize speech models, encrypt and redact sensitive data, and integrate with the enterprise ecosystem
- Social Monitoring and Analytics Reviews and Ratings - Gartner
Konnect Insights is a unified customer experience management platform that helps brands to leverage the 4 Pillars of omni-channel CXM, a concept created by Konnect Insights, by enabling them to listen to the conversations from all channels, learn from these conversations, and engage with their customers in meaningful ways and make them happier
- Gartner Magic Quadrant for Voice of the Customer (VoC . . .
Instead, its capabilities tie much closer with its Magic Quadrant leading CCaaS platform Delve into some of our other CX-related Magic Quadrant report rundowns below: Gartner Magic Quadrant for Contact Center as a Service (CCaaS) 2023; Gartner Magic Quadrant for the CRM Customer Engagement Center 2023
- Gartner Finance Insights
I have read, understood and accepted Gartner Separate Consent Letter , whereby I agree (1) to provide Gartner with my personal information, and understand that information will be transferred outside of mainland China and processed by Gartner group companies and other legitimate processing parties and (2) to be contacted by Gartner group companies via internet, mobile telephone and email, for
- TeamViewer Named Leader in 2025 Gartner Magic Quadrant for . . .
Gartner’s Magic Quadrant does not endorse any vendor or product and reflects Gartner’s research opinions Registered trademarks and disclaimers related to Gartner are acknowledged TeamViewer’s recognition as a Leader in Gartner’s 2025 Magic Quadrant for Digital Employee Experience Management Tools validates its strategic growth and
- Top 10: AI Tools for Data Analysis | AI Magazine
Zoho Analytics is a self-service Business Intelligence and analytics platform, recognised in the 2024 Gartner Magic Quadrant for ABI Platforms It combines AI-driven analytics with ease of use and affordability – and key features include Zia, an AI assistant for natural language querying, predictive analytics for forecasting and smart data
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