Contact Us | Customer Service | Cigna Healthcare Contact Cigna Healthcare Customer Service at 1 (800) 997-1654 or visit this page to find phone numbers for plan and coverage questions or a claims mailing address
IMPORTANT CONTACT INFORMATION - Cigna IMPORTANT CONTACT INFORMATION Find the contacts you need to get in touch with us for information about your patients with Cigna coverage * Please note that call, claim, and service channels may differ based on the Cigna participant’s identification (ID) card
Contact Phone Numbers | Cigna Healthcare View our phone directory to find contact information if you are a member, provider, employer or broker, or call Cigna Healthcare Customer Service at 1 (800) 997-1654
CHCP - Resources - How to File A Claim - Cigna Cigna strongly encourages you to submit claims electronically, including Coordination of Benefits (COB) claims There are two easy ways to submit electronic claims to Cigna: Direct Electronic Claim Submission Electronic Claim Filing Through a Clearinghouse Direct Electronic Claim Submission Submit electronic claims directly to Cigna using the Post-n-Track® web service This free, easy to use
EDI Electronic Claim Submission - Cigna Using electronic claim submission is faster, provides more accurate claim payment, and is less expensive than submitting paper claims This course will provide you with information about submitting health care professional and facility claims electronically to Cigna
CHCP - Resources - Overpayment Recovery - Cigna In the event that an overpayment has been made, please return the funds to Cigna at: Cigna COR Unit P O Box 188012 Chattanooga TN 37422 To ensure we apply the refund correctly, please include a copy of the Explanation of Payment you received
QUICK GUIDE TO CIGNA ID CARDS Important information about this guide Please note: Some Cigna ID cards include a “G” in the upper-right corner, and may have different service channels, including customer service phone numbers and claim appeal addresses ages are shown in this guide However, the actual content may vary to conform to a state’s legislativ