How to spot a fake order scam - Microsoft Support They want that information so they can actually charge your credit card, steal money from your bank account, or use your identity to open other accounts Often there's another part to the scam
How to get service or repair for Surface - Microsoft Support Through this process, you’ll find out if your Surface is in or out of warranty and how much it’ll cost, if applicable Depending on the product, the service offered may be a repair or a refurbished replacement Once an order is created, you’ll get a shipping label so you can send in your device