Costco Customer Service Welcome to the Costco Customer Service page Explore our many helpful self-service options and learn more about popular topics
How can I see what products are available on Costco. com? To view products on Costco com, either type what you’re looking for into the Search box, or mouse over "Shop" to view our different categories Simply click on the name or picture of an item to navigate to its product page The great thing about shopping on Costco com is that everything you see reflects our live, real-time and up-to-date
Contact Us - Costco Customer Service Welcome to the Costco Customer Service page Explore our many helpful self-service options and learn more about popular topics
How do I place an order on Costco. com? If you’re a member, enter the membership number found on your membership card You’re now ready to start shopping! Note: Maintaining an active Costco membership doesn’t automatically register you on Costco com After becoming a Costco member, you’ll still need to complete a new registration on Costco com (if you didn’t previously
What is the difference between each type of membership? Please keep in mind that the Costco double guarantee applies to all membership levels That means we guarantee both your membership and our products with a refund†, if they don’t meet your satisfaction *Plus applicable sales tax †Limitations apply See the membership counter or Costco com for details
How can I renew my membership online? - Costco Customer Service Renewing your membership online is as simple as signing in and heading to Renew Membership in your Costco com Account To keep things nice and easy, our members likewise have the option to Auto Renew using any Visa® credit card Please keep in mind that active memberships can only be renewed within 90 days prior to the expiration date If your membership is expired or inactive, you can renew
How can I buy a membership on Costco. com? You can obtain your new membership cards by visiting the membership counter of your local Costco Please be advised that registering to shop online at Costco com is not an application for membership Nonmembers may order products from our website as well as members Want to buy a membership for someone else? Send them a Gift of Membership card
Return or Replace your Costco. com Online Order Return to Warehouse: For an immediate refund, including shipping and handling fees, return your purchase to any Costco warehouse To find your nearest location, please visit our warehouse locator
What is Costco’s return policy? - Costco Customer Service Items ordered online can be returned at any Costco warehouse -or- you can initiate a return through Costco com Accepted payment methods differ online and in the warehouse