Pickup In Store (Frequently Asked Questions) - indigo. ca Select your store at indigo ca or the Indigo app If browsing for items, the item details page will indicate if your item is available for Pickup in Store and when it’s available If searching for an item, select the "Free pickup at" filter and you’ll see only those items that have inventory currently available at your store
Gift Cards - indigo. ca Indigo reserves the right to cancel an Electronic Gift Card associated with an unauthorized transaction at any time Electronic Gift Cards purchased from sources other than indigo ca, Indigo, Chapters and Coles locations or our participating retailers may not be valid regardless of the balance at the time of purchase
eBooks - indigo. ca Electronic books (or eBooks) are available exclusively through our partnership with Kobo, which carries over 2 million titles and counting Kobo works with publishers to make printed books available as eBooks Download eBook purchases to your Kobo eReader, select smartphones, and your desktop with the Kobo App eBooks are also available from other providers, as long as the eBook is in a
Customer Service Centre - indigo. ca At Indigo we want to ensure all our products are of the highest standard for quality As a result, some products are final sale for safety, health, hygienic, and other reasons
Store Purchase Returns - indigo. ca Items purchased in one of our stores can be returned to any location Refunds or exchanges may be made within 30 days if the item (s) is returned in store-bought condition with a receipt, unless subject to our great read guarantee in which item (s) may be returned or exchanged at any time and in any condition with a receipt Refunds are processed to your original payment method, and for card
Accepted Payment Types - indigo. ca We accept the following methods of payment: Visa (credit and debit) Mastercard (credit) American Express Discover Paypal When paying with a credit card or PayPal, we pre-authorize the full amount of your purchase when you place your order This is a temporary hold that is automatically removed within 5 business days If your credit card or electronic wallet does not authorize the hold, we'll
Customer Service Centre - indigo. ca Indigo’s Corporate Sales model offers a self-service model that can utilize over 160 Indigo, Chapters, and Coles stores or the millions of books available on indigo ca We accept payment by Credit
Place or Cancel an Order - indigo. ca Items that can't be returned are listed here: indigo ca non-returnable If you checked out as a guest, please contact customer service at 1-833-INDIGO-1 (1-833-463-4461) or email service@indigo ca to cancel your order