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Redeem an Amazon Gift Card - Amazon Customer Service Redeem an Amazon Gift Card When you redeem an Amazon com Gift Card to your account, the funds are stored in Your Account and will automatically apply to your next eligible order To redeem a physical gift card: Remove the card from the outer packaging Once removed from packaging, the card will be the size and shape of a credit card
Check Your Gift Card Balance - Amazon Customer Service In Your Orders, find the gift card order, and compare the 16-digit serial number (located beside the gift card amount) in the order details to the serial number on the back of the gift card You can check all changes to your balance in the transaction section of your Balance Page, including order IDs or serial numbers
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Return Items You Ordered - Amazon Customer Service To return a gift, go to Return a Gift For items sold from an Amazon seller, you'll need to submit a return request The Amazon seller reviews return requests before issuing a refund or replacement For more information, go to Returns to Third-Party Sellers