northern911. com PUBLIC SAFETY SERVICES 9-1-1 Call Taking, Fire Dispatch, Backup PSAP Services When someone dials 9-1-1, Northern911 is the first point of contact Our APCO-certified 9-1-1 Telecommunicators answer the call immediately, gather critical information, and determine whether police, fire, or ambulance services are required…
Public Safety – northern911. com Emergency Operator Transfer When your operators need to connect callers to 9-1-1 across North America, Northern911 transfers your call to the correct 9-1-1 Emergency Communications Center for the caller’s location, anywhere in the United States or Canada
Emergency Operator Transfer – northern911. com The call center agent connects to Northern911’s Emergency Communication Center We immediately conference your call with the correct 911 Emergency Communications Center for the caller’s location, anywhere in the United States or Canada All key details are relayed directly to the agency
Contact – northern911. com Toll Free +1 (800) 461-3317 Sales Admin +1 (705) 673-6888 Email info@northern911 com United States Office 4 Industry Dr Ext Building 2 West Haven, CT 06516 Canadian Office 230 Alder Street Sudbury, Ontario P3C 4J2 Canada
VoIP 911 (Canada) - northern911. com The call is routed to Northern911, a CRTC-designated intermediary 9-1-1 provider, where an APCO-certified 9-1-1 Telecommunicator answers immediately The call and critical information are transferred to the appropriate police, fire, or ambulance dispatch center, ensuring local responders can act without delay
About Us – northern911. com Northern911 is a trusted public safety partner providing 9-1-1, emergency monitoring, and connected safety services across North America Our APCO-certified 9-1-1 Telecommunicators and TMA certified monitoring agents, advanced technology infrastructure, and decades of operational excellence make us a leader in reliable, human-centered emergency communication From traditional 9-1-1 call taking
Alarm Monitoring – northern911. com With Northern911’s ULC-listed and TMA Five Diamond Certified central station, your customers are protected by one of North America’s most established and respected monitoring providers
Out of Jurisdiction Support Line – northern911. com Northern911’s Out-of-Jurisdiction Support Line gives ECCs a fast, reliable way to get those calls where they belong Our APCO-certified 9-1-1 Telecommunicators verify the caller’s location and connect them directly to the appropriate ECC, anywhere in the United States or Canada, while ensuring critical information is relayed accurately and securely
Fire Dispatch – northern911. com When a 9-1-1 call requires fire services, Northern911 provides direct fire dispatch as the Secondary PSAP Our APCO-certified, NFPA-compliant 9-1-1 Telecommunicators mobilize fire departments immediately, following established protocols to ensure seconds aren’t lost when lives and property are at risk
9-1-1 Call Taking – northern911. com When someone calls 9-1-1, Northern911 is the first point of contact Our APCO-certified 9-1-1 Telecommunicators answer the call immediately, gather critical information, and determine whether police, fire, or ambulance services are required We then transfer the caller to the appropriate dispatch agency, staying on the line when necessary to ensure a seamless handoff This first step in the