Navigating the CONNECTIONS Companion Navigating the CONNECTIONS Companion Workload Page (Continued) The column headers can be sorted by clicking or tapping the up or down arrows located to the right of the column header
Sign In - Government of New York This system, its applications and data belong to the State of New York Access and use is limited to authorized users for authorized purposes Actual or attempted unauthorized use is not permitted and may be a crime subjecting you to disciplinary, criminal, civil, and or administrative action You are responsible for any activity attributed to you or your user-ID upon entering this system, and
CONNECTIONS Contact - Office of Children and Family Services CONNECTIONS Implementation Regional Office Staff Contact List (Updated January 2026) Other ways to get help: NYS Enterprise Service Desk # 1-844-891-1786 "Help on CONNECTIONS" is right in the CONNECTIONS application App_Help Mailbox CONNECTIONS ASAP Application Help Request Form Out of State SCR Checks State Child Abuse Registries
August 2024 CONNECTIONS Tip Sheet Required Uploads in CONNECTIONS The My Uploads feature in CONNECTIONS provides for increased sharing and storage of case-related information The Office of Children and Family Services (OCFS), through Administrative Directives (ADMs), has determined that specific forms are required to be uploaded into CONNECTIONS Other documents, while not currently required, align with best practice
CONNECTIONS - Office of Children and Family Services Service Desk Support The Office of Information Technology Service Desk is charged with supporting agency and county customers with their IT needs ITS has a team of Customer Service Agents ready to provide technical support and answer your questions Contact the ITS Service Desk By: Phone: 844-891-1786 Email: fixit@its ny gov Chat: chat its ny gov Note: Access to Chat requires connectivity to
CONNECTIONS Common Functions Guide CONNECTIONS is designed to create a single, statewide, integrated system for the collection and recording of child protective, preventive, foster care and adoption service information The CONNECTIONS system will eventually replace the existing New York State “legacy” systems— the Welfare Management System (WMS) used in child welfare cases, the Child Care Review Service (CCRS) and the
CONNECTIONS Case Management A supplement to: Case Management in CONNECTIONS for the Child Welfare Foundations Program CONNECTIONS Case Management for Child Welfare Workers NYC Integrated Core CONNECTIONS Training (Satterwhite) Preventive Case Management in CONNECTIONS for NYC