How can I update my account information? - Xoom You can update your information on My Account, under Settings, or click the following links: Bank Accounts Credit and Debit Cards Address Password Phone Numbers Communication Preferences How can I update my email? Learn more about updating your email address on Xoom To update the name on account, date of birth or country of residence, you’ll need to call our verification team
Contact Xoom Customer Verification *Calling a freephone number from a mobile phone may result in charges from your mobile network provider
From which countries can I send with Xoom? List of supported countriesYou can use Xoom to send money, reload prepaid mobile phones, and pay bills worldwide if you live in the US, Canada, the UK, and most countries in the European Economic Area If you live in Australia, you can use Xoom to send money and reload prepaid mobile phones If you live in a country that is not on this list, know that we are constantly working to add support
Why are you asking for my documents and personal information? At Xoom, helping you send money safely to your loved ones is our top priority In some cases, regulations require us to ask for documents before we can process your transfer As a regulated financial service, gathering this information helps us to follow financial regulations, protect your account, and keep your money secure Why am I being asked for documents? We may ask for documents to
Sending to Colombia with Banco W for the first time? Learn more about the Declaración de Pago Formato de Poder, which the Colombian government requires for all first-time recipients of money transfers to Colombia