Contact Us - PA PUC If you cannot reach a resolution, file a complaint with the PUC online or by phone If your feedback is TERMINATION related, consider contacting BCS by phone at 1-800-692-7380 rather than filing an informal complaint online
Filing Resources - PA PUC Call us at 1-800-692-7380 or contact us online Public utility documents available electronically include case dockets, public meeting orders and more Find utility-related reports, laws and regulations, federal filings, tariffs, procedures and more Consumers, utilities and attorneys can save time by submitting documents to the PUC electronically
Complaints - PA PUC Two types of complaints can be filed with the PUC— informal or formal Common informal complaints include residential billing issues, service quality and payment arrangement requests
Electric Companies Suppliers - PA PUC Explore how the PUC regulates the electric utility industry in Pennsylvania, including information on consumer savings, electric retail markets and sustainability
Motor Carrier - PA PUC Check out how the PUC regulates motor carriers in Pennsylvania, including limos, taxicabs, transportation network companies (Uber, Lyft) and movers
About the PUC | PA PUC The PUC oversees nearly 7,000 entities providing utility services across Pennsylvania, including electric, natural gas, telecommunications, water and pipeline
Offices and Staff Directory - PA PUC The Bureau of Consumer Services responds to consumer complaints, provides utility-related information to consumers and monitors utility compliance with PUC regulations and evaluates utility performance
Informal Complaints - PA PUC Formal complaints against utilities are not confidential; they are posted on the PUC website and are subjected to public inspection Formal cases are generally processed through the Office of Administrative Law Judge and are presided by an administrative law judge for adjudication