System Results Descriptions - LiveVox System results specify different outcomes (results) of each inbound or outbound call SmartReach provides a list of default results, which you can customize depending on your requirements You assign results at the call-flow level using the Call Flow editor For more information, see Understanding Modules The following table describes some of the system results that are commonly used
LiveVox Communicator (LVC) Overview LiveVox assumes all responsibility for the configuration, which means the settings are not accessible This guarantees interoperability with the LiveVox VoIP platform and eliminates accidental changes that could cause your phone to stop working The LiveVox VoIP implementation team provides the LVC URL for you to download and install the LVC
Troubleshooting - LiveVox View common troubleshooting topics and get help from SmartReach experts, including step-by-step guides and diagnostic tools
Configuring Client-Level Service Settings - LiveVox U17 To specify dialing and messaging settings and monitor the progress of a campaign, use the Services window on the Configure tab in the LiveVox Portal (LVP) The Settings tab in the Services window contains general and advanced settings for the service
Logging in to the LiveVox Communicator (LVC) Logging in to LiveVox Communicator (LVC) The LiveVox Communicator (LVC) is a softphone application that enables you to make Voice over Internet Protocol (VoIP) calls over the Internet LVC integrates with the LiveVox communication platform and eliminates configuration and technical competency requirements LiveVox assumes all responsibility for the configuration, which means the settings are