About dsbriggs - The Southwest Airlines Community A friend of mine, Carole Zoom, uses a mobility scooter to get around She recently took a SW Airlines flight on June 19th, 2024 Unfortunately, SW Airlines damaged her scooter and has refused to help compensate her for her scooter It is her only means of transportation Carole has been immobilzed for almost a month because of this and is still unable to use her scooter because of SW Airlines
About Steve-B - The Southwest Airlines Community I am a frequent traveler to Cuba on SW Airlines, but not since the Covid epidemic started The US Government recently announced that US citizens traveling overseas must get tested 24 hours before returning to the US
About ascottyb - The Southwest Airlines Community We witnessed 8 hours Xmas night SW Gate agents adamantly refuse lodging, food, access to medicine, uber, taxi, car rental any form of rebooking on SW and emphasized SW does not cooperate booking travel with ANY other airlines,car rentals, trains, or buses
About perch - The Southwest Airlines Community Welcome to the Southwest Community! Find the latest company news, read the Southwest Blog for updates, and find answers to travel questions in our Knowledge Base
June 24 SW Flight Photo Trip Report - The Southwest Airlines Community When I arrived at SAN, both the PreCheck and the Standard Screening lines for Terminal 1's TSA for SW's eastern Concourse were backed up to the baggage claim area The regular line appeared to be about a 30 minute wait plus the screening time PreCheck clocked in at 10 minutes total from the back of the queue 'til clearing
Re: Is this an actual FAA rule? - The Southwest Airlines Community SW airlines is responsible for training employees on policy If a customer is not treated the same as other people and their experience is affected, I do think compensation is warranted People such as myself with legitimate questions should definitely be welcomed to this forum
Re: Judging Preboarders - The Southwest Airlines Community It's out of control and I will be flying a diifernt airline from now on even though I enjoyed everything else about SW Airlines Is SW keeping stats on the crazy increase in preboarders and how it destroys the value of being a loyal customer? Is SW corporate leadership addressing what has become a major issue?
About Anonymous4049 - The Southwest Airlines Community Welcome to the Southwest Community! Find the latest company news, read the Southwest Blog for updates, and find answers to travel questions in our Knowledge Base
About Steve_Landess - The Southwest Airlines Community Unfortunately, I had arrived late and had to sit in the last available seat, which was already half-occupied by a guy who weighed at least 350 lbs Thankfully it only lasted 45 minutes, but it was the most uncomfortable flight I have ever flown - and no representative of SW Airlines ever offered any apologies or compensation to me in that
Can SW please help the boarding pain - The Southwest Airlines Community My daughter travelled on SW from FLA to California this summer There was one stop in Texas, each way The boarding experience is already stressful enough, because there are no assigned seats Could Southwest perhaps lend a hand to help reduce the stress? On each leg there were other passenger