Welcome to Gladly Gladly helps businesses make lifelong, loyal Customers by empowering them to deliver radically personal Customer service We do this in a few unique ways
What Is Gladly? Gladly is a radically personal customer service platform designed with people at the center
Gladly Help and Product Docs How can we help you? Comprehensive Gladly documentation to set you up for success Select a version to search our help and product documentation
Gladly Academy Welcome to Gladly Academy, a digital space where CX leaders and enthusiasts and practitioners can learn, and grow Explore classes, courses, and more
Login | Gladly Academy Welcome to Gladly Academy, a digital space where CX leaders and enthusiasts and practitioners can learn, and grow Explore classes, courses, and more
Contact Gladly Support Ask your email administrator to add gladly com to your email allowlist in addition to these domains This should prevent Gladly emails, including Support responses, from being tagged as spam
Gladly API You can integrate easily with Gladly by calling Gladly's REST API and implementing the Lookup API to provide data from your own services Some examples of what you do through Gladly APIs include managing customer profile data, interacting with a customer's timeline, providing the latest information about a customer's orders, and more
Work Sessions - Gladly Connect When filtering by date in the Gladly UI, the Work Session report will list all Contacts worked on and completed on the specified date These Contacts could have started before the date, but they were all completed on the date specified in the filter