Fix your Outlook email connection by repairing your profile Follow these steps to let Outlook diagnose and fix errors in your Outlook mail profile that might be causing the issue Repair a profile in Outlook In Outlook, choose File Choose Account Settings > Account Settings On the Email tab, choose your account (profile), and then choose Repair
Fixes or workarounds for recent issues on Outlook. com This article is for Outlook com If you're using Outlook for Windows, see Fixes or workarounds for recent issues in Outlook for Windows If you're having problems accessing Outlook com, you can see the status of Microsoft Office Online Services at the Service Health portal
Resolve Outlook for Windows issues with automated troubleshooting tools Get Help has troubleshooters for classic Outlook for Windows you can run for many common scenarios, such as Outlook startup or profile setup problems These often help resolve issues without the need to contact support
Fixes or workarounds for recent issues in classic Outlook for Windows If you typically use an Outlook com account for email, this issue can occur if there are multiple aliases on the account and the 3 rd party email address is the primary alias Please see the ALTERNATIVE WORKAROUND section below WORKAROUND Set up your account manually as an IMAP or POP account in Outlook Close Outlook
Fixes or workarounds for recent issues in new Outlook for Windows For issues that are not covered on this page, we have multiple tools to help you automatically diagnose and fix a range of Outlook problems Outlook Known issues in May 2025 updates [INVESTIGATING] Error when trying to print a Word document attached to an email in new Outlook for Windows
How to get support for Outlook. com - Microsoft Support To protect your account, the Outlook com team won't be able to help if you're having problems signing in Use the Microsoft account sign-in helper to get back into your account Get help signing in If you can sign in To see self-help answers, or to get support via email, Select Help from the top menu then Help Open the Help pane
Troubleshoot Outlook email setup - Microsoft Support Check your account settings against the information in our POP and IMAP server name reference See Change or update your email password for help on how to see your account settings
Cant sign in to the Outlook mobile app - Microsoft Support If you can't sign into your Microsoft account, most issues can be identified by our sign-in helper tool The tool will ask you to enter the email address or mobile phone number you're trying to sign in with and check the details you provide