AI-Powered IT Ticketing in Slack - Unthread Conversational ticketing means that new Slack messages trigger new tickets automatically Unthread creates a seamless experience for new requests, and provides a full inbox view of open requests in a Slack view
Internal Ticketing on Slack - Unthread Using the latest in GPT-based AI, Unthread can help you understand common issues and provide insightful answers right from your help documentation
Customer Support in Slack - Unthread Support customers right from Slack using Unthread's AI-automated platform that connects seamlessly to Slack, email, Teams, and more
Bot Private Tickets - Unthread Unthread’s bot for Slack is the easiest way to intake customer requests, generate AI responses, assign to team members, and manage tickets end-to-end As a customer, you will already see the Unthread app for Slack in your workspace as a way to view your inbox and get notifications about conversations
In-Channel Ticket Tracker - Unthread Head over to a channel from your Unthread dashboard From the “Settings” tab, scroll down to the “In-channel ticket tracker” By default, the global setting will be chosen Use the dropdown to override and enable or disable specifically for this channel, and click “Save”
Customer Success in Slack - Unthread Grow customer engagement by connecting directly over Slack and using Unthread's platform to engage, track, and automate communication
Pricing - Unthread See the 100+ tools that Unthread works seamlessly alongside Security Overview Learn about SOC 2, HIPAA, and other policies API Documentation Get access to developer tools for Unthread’s open API Blog Read about best practices in Agentic AI service management Pricing;